How noise monitoring tech like Minut can help STR hosts be better neighbours

As short-term rentals (STRs) grow in popularity, so do the challenges that come with them –particularly when it comes to managing guest behaviour and community relations. On a recent episode of the Host Planet Podcast – powered by Hostfully – Nils Mattisson, CEO and Co-Founder of Minut, shared how STR hosts can be proactive neighbours, use technology to reduce complaints, and avoid regulation that threatens to disrupt the industry.

The importance of being a good neighbour

Nils believes one of the simplest and most effective things a host can do is talk to their neighbours. When you acquire a new property, introduce yourself, share your contact details, and listen to their concerns. “If you have a good relationship with your neighbours, a lot of things become easier,” says Nils. Open communication can prevent small issues from escalating into council complaints that damage your reputation – or worse, your business.

Enter Minut: smart, privacy-first monitoring

Minut’s flagship product helps STR hosts monitor their properties without compromising guest privacy. Unlike cameras, which often raise red flags, Minut’s sensor monitors noise, occupancy, temperature, and even cigarette smoke using AI – without recording or transmitting sensitive data.

When noise or occupancy thresholds are breached, Minut alerts guests automatically, allowing them to self-regulate before the issue becomes serious. “In most cases, guests adjust their behaviour after a simple message,” says Nils. This proactive approach drastically reduces neighbour complaints and potential intervention by local authorities.

Tackling regulation head-on

Regulation is one of the biggest threats facing the STR industry. Many cities are adopting stricter rules, especially around party houses and community disturbances. In some areas like La Quinta, California, Minut is already required by law, with 85% fewer complaints reported after its adoption.

Nils argues that widespread use of tools like Minut could help the industry self-regulate and avoid heavy-handed legislation. “If we work closely with communities, we can reduce the negative impact STRs have on neighbours and avoid more draconian laws,” he explains.

The future of smart STR management

Looking ahead, Minut is working on technology to support not just guest monitoring, but total property awareness. This includes helping hosts verify cleaning schedules, monitor energy usage, and reduce environmental impact. “The STR industry must think about operational efficiency and sustainability,” Nils says.

With guests expecting comfort and neighbours expecting peace, smart tech is no longer a nice-to-have – it’s essential. Hosts who want to future-proof their businesses should consider investing in tools that promote transparency, trust, and responsibility.

Final thoughts

By combining proactive neighbour communication with privacy-first monitoring, hosts can enhance the guest experience while protecting their community reputation. Platforms like Minut offer a practical way to achieve that balance – and ensure STR operators are viewed as responsible business owners, not nuisances.

Host Planet is your go-to destination for STR education, tips, and tech insights. Listen to the full podcast featuring Nils Mattisson on our website, YouTube, Spotify, or Apple.